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Shopping & Shipping

How to use RCParts.co.nz

  1. Add items to cart
  2. Add items to your cart by clicking on the Add to Cart button for each item you want to buy.
  3. Confirm cart contents
  4. Once you've added everything you want to your cart, click the View Cart button. On this page, confirm the contents of your cart, and then click Check Out.
  5. Check out - You will be prompted to log in or create an account. Choose the option you desire and follow the steps that appear.
  6. Confirm order details - You will receive an order confirmation email after completing the checkout process. Please ensure all details are correct, and contact us if there are any problems or questions.

Returns Policy

All sales are final.  If the goods you receive are faulty, we will replace those goods if they are returned to our warehouse within 7 days of purchase. Reimbursement for shipping expenses will be up to the value of the original shipping cost.

After 7 days returns are subject to manufacturers warranty.

Delivery Times

We will process your order within 1 business day following payment in cleared funds.  Payment by online banking cannot be checked until the next business day.  We will send you an email notifying you when your order has been shipped. Please allow 2 - 3 days for delivery domestically or 1 week internationally.

You may check the web site to track your shipment with using your tracking number we will provide after order:

http://www.dhl.co.nz/en/express/tracking.html

http://www.nzcouriers.co.nz/mobile/track_and_trace.html

 http://www.fastway.co.nz/courier-services/track-your-parcel

INTERNATIONAL SHIPPING
We will ship you the products Via DHL Express, Freight charge depends on the destination and the weight of the shipment. Please create and save the items in the cart and email mark@rcparts.co.nz for a quote.

Duties and Taxes

Please ensure that you are aware of your destination customs fees, duties and taxes.