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Shopping & Shipping

Our company

RC Parts is a division of RC Life LTD a 100% New Zealand owned company

We are Radio Control Specialists and we have a Large Range of Cars, Trucks, and Boats

As well as huge stock of parts

We allso offer a full repairs service

Information

We are operating only as an online store at this stage but pick up and coming to have a look is by appointment only.

We import directly from manufacturers

We stock a comprehensive list of spare parts and aftermarket hop-ups from all the major brand names.

How to use RCParts.co.nz

  1. Add items to cart
  2. Add items to your cart by clicking on the Add to Cart button for each item you want to buy.
  3. Confirm cart contents
  4. Once you've added everything you want to your cart, click the View Cart button. On this page, confirm the contents of your cart, and then click Check Out.
  5. Check out - You will be prompted to log in or create an account. Choose the option you desire and follow the steps that appear.
  6. Confirm order details - You will receive an order confirmation email after completing the checkout process. Please ensure all details are correct, and contact us if there are any problems or questions.

Returns Policy

All sales are final.  If the goods you receive are faulty, we will replace those goods if they are returned to our warehouse within 7 days of purchase. Reimbursement for shipping expenses on faulty items will be up to the value of the original shipping cost.

We do not offer Warranty on Batteries.

After 7 days returns are subject to manufacturers warranty.

Delivery Times

We will process your order within 1 business day following payment in cleared funds.  Payment by online banking cannot be checked until the next business day.  We will send you an email notifying you when your order has been shipped. Please allow 2 - 3 days for delivery domestically or 1 week internationally.

You may check the web site to track your shipment with using your tracking number we will provide after order:

http://www.dhl.co.nz/en/express/tracking.html

http://www.nzcouriers.co.nz/mobile/track_and_trace.html

 http://www.fastway.co.nz/courier-services/track-your-parcel

INTERNATIONAL SHIPPING
We will ship you the products Via NZPost or DHL Express, Freight charge depends on the destination and the weight of the shipment. Please create and save the items in the cart and email sales@rcinnovatoins.co.nz for a quote.

Duties and Taxes

Please ensure that you are aware of your destination customs fees, duties and taxes.